Comparison
Vestly and other AI chats, in facts.
We compared Vestly with three well-known AI chats using their own pricing and help pages. The links are below so you can check for yourself.
| Vestly | Tidio (Lyro) | Intercom (Fin) | Chatbase | |
|---|---|---|---|---|
| Price for about 1,000 AI conversations a month | Regular 49 ⬠(AI included) | ā¬700 (Lyro 1,000 conversations) | ā $1,029 (1 seat $39 + 1,000 Ć $0.99) | ā $150ā310 (depends on the model)¹ |
| How the AI is charged | Fixed monthly price, AI included | Lyro conversation packs (50ā1,000 a month) | $0.99 per outcome + seat price | Message credits, 1ā5 per reply |
| Answers in the visitor's language | Yes, any language | Yes, 48 languages | Yes, in added languages (46) | Yes, 95+ languages |
| Dashboard in Estonian | Yes | No | No | Not stated |
| Data kept in the EU | Yes, every plan | Yes | Advanced/Expert only, with a contract | No, in the US |
| A person takes over the chat | Yes, from Regular | Yes, every plan | Yes | Yes, from Basic ($150) |
| Booking inside the chat | Yes: Google Calendar, Cal.com, Calendly | Calendly link (Plus/Premium) | No | Yes: Calendly, Cal.com |
| WooCommerce: cart and order status | Yes, both | Cart yes, order status not stated | Not stated | No ready-made integration |
| WhatsApp, Messenger, Instagram | Premium (coming soon) | Every plan | WhatsApp every plan (per message), FB/IG Advanced | Every plan |
| Free setup done for you | Yes, every plan | Premium only | Contract only | No |
| Free trial | 7 days | 7 days | 14 days | 7 days |
Checked on 27.10.2026. Prices without VAT, billed monthly. ¹ Chatbase estimate: 4 AI replies per conversation = 4,000 credits (Basic $150) on the cheapest models; on 2-credit models 8,000 credits = $150 + 4 à $40. The Intercom estimate assumes every conversation is a billed outcome.
Why Vestly
- āA fixed price: 49 ⬠a month with the AI included, no per-outcome or credit fees.
- āDashboard, support and free setup in Estonian, on every plan.
- āData kept in the EU on every plan, with a data processing agreement in the dashboard.
- āBooks inside the chat and works with WooCommerce: cart, order status and discount codes.
Where the others are stronger
- Tidio and Chatbase include WhatsApp, Messenger and Instagram on every plan; in Vestly they are on Premium and open after Meta's approval.
- Intercom suits a large support team that already runs on Intercom's inbox and ticketing.
- Chatbase has more ready-made Shopify actions; the Vestly Shopify app is waiting for Shopify's review.
Sources
- Tidio
- Intercom
- Chatbase