What's new.
Vestly gets better every week. Here is what changed and when.
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Security and the data processing agreement
A new security page, a data processing agreement you accept in the dashboard and download as a PDF, Enterprise sign-in only with your company's Google Workspace accounts, and deleting a company with all its data in one step.
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WordPress plugin 1.7
Connect to Vestly in one click, an ask box and button for your pages (shortcodes, a block and Elementor), hiding the chat on chosen pages, a product feed for big shops, Polylang support, and the plugin in Russian, Finnish, Latvian and Lithuanian.
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Overview and reports
Dashboard charts for conversations, leads and sales, customer ratings, the share of resolved conversations and the top topics. An activity log shows who changed what.
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WhatsApp, Messenger and Instagram
The same assistant answers in messaging channels too, with buttons and product cards, and a person can take over there as well. Channels open once Meta's approval is in.
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Shopify app
Catalogue, add to cart, order status and sales after a chat in Shopify stores. The app opens after Shopify's review.
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CRM and API
Leads straight into HubSpot, Pipedrive, Klaviyo or Mailchimp with a rating (hot, warm, cold), a REST API and new webhook events.
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Booking inside the chat
The bot offers free times from Google Calendar, Cal.com or Calendly and books on the spot. The confirmation reaches the customer and you.
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For shops: cart, orders and discount codes
Add to cart right from the chat, order status by number and email, single-use discount codes by your rules, and proactive messages on product pages, in the cart and before leaving.
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Keeps learning
Unanswered questions are grouped into topics with a suggested answer; files, questions and answers, Notion and Google documents can be added as knowledge; search understands what a question means, in other languages too.
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Live chat
When a customer wants a person, you get a notification on your phone, by email, in Slack or Telegram, and answer in the same chat. The AI waits until you hand it back. Teams have roles: owner, admin, agent and viewer.
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Faster answers and photos
Answers appear at once, word by word. Visitors can send a photo, rate an answer with a thumb and email themselves the conversation. New options: dark theme, launcher label and size, your own questions in the contact form.
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Nine languages everywhere and a flow editor
Greetings, booking texts and messages can be entered in all nine languages, and conversation steps can be built without code. Lead reminders arrive every morning by email.